Covid-19 policy
Due to the current situation we have put this policy in place. It is based on the advice of bodies such as the relevant governing bodies relating to our industry, the WHO, the Welsh Government and the UK Government. Where activities solely take place in England, only the advice and regulations of England are to be followed and adhered to. This policy incorporates the perceived risks regarding the nature of the virus and how it spreads in relation to our operating procedures and the health and safety of both our clientele and that of our staff. Together with the most recent and ongoing advice in conjunction with the current and ongoing related risk assessment, we feel the following can safely be done and help people to stay positive and reassured that we are undertaking everything possible for a safe and enjoyable experience. This policy will be reviewed daily and updated if or as and when required.
CLIENTS
Booking and pre-session
- Where possible, prior to booking, customers should carry out a self assessment as follows:
1/ Have they or any of their group have or have had any Covid-19 like symptoms recently?
2/ Have they come into close contact with anyone who has had any Covid-19 like symptoms recently?
3/ Have they come into close contact with anyone who has been asymptomatic and proven positive for Covid-19 recently? If their answer is ‘yes’ to any of the above, they must contact us in the first instance.
- Bookings will be taken online and payments taken via the online system, this means there will be no need for close contact in the office.
- As of Febuary 2022 we have moved back to group sizes from pre restrictions this can be up to 15 people in a group but typically upto 10. If restrictions come back in to force we will folow the next 2 points to follow guidelines.
- Limiting bookings to smaller groups, ideally who already know each other and have had contact via the household or social group. For activities such as coasteering and rafting it is essential to follow guidance.
- Limiting numbers to two family groups on certain activities such as canoeing and kayaking - where groups can keep the advised safe distance.
Covid-19 Changes to the session group size are as follows:
Our Guide will still ensure you are safe during the trip, but the manner in which this is done may be slightly adapted to ensure government guidelines are maintained. All other aspects of the trip will remain the same.This may change as more information becomes available. If you make a booking which changes due to different government advice, we will contact you regarding changes.
STAFF
Staff pre-work deployment
- Where possible, prior to deployment, staff should carry out a self assessment as follows:
1/ Have they or any of their group have or have had any Covid-19 like symptoms recently?
2/ Have they come into close contact with anyone who has had any Covid-19 like symptoms recently?
3/ Have they come into close contact with anyone who has been asymptomatic and proven positive for Covid-19 recently?
If their answer is YES to any of the above, they should ask whether it is safe to join the team? “NO” would likely be the outcome. It would be essential to inform and consult with their line manager for a final ‘yes or no’.
- Limiting the staff team who work with a client group to as small as is feasible, whilst still keeping the required safety standards high. Ideally keeping the teams to those who already know each other and have had prior contact.
In-work procedure relating to Covid 19
- All staff in the team who are in close contact will have been dynamically assessed if they have the virus or may have potentially been exposed to it.
- The sessions will be operated in a manner that would be in keeping with the normal high standards of operation and safety. We will also add the additional safety measures to decrease the risk of the virus spreading.
- The below list will be followed by staff to minimise the risk of the virus spreading:
1. On any journey, only essential stops should be carried out for example the acquiring of fuel.
If they are acquiring fuel, gloves or tissue are to be used and disposed of straight away and the use of hand sanitiser utilised. Fuel pumps are considered to be high risk areas for contracting the virus.
2. Food and drink for the day should be sourced where possible at home to prevent unnecessary stops.
3. Ensure there are adequate resources to enable effective hand washing.
4. Keep a distance of 2 metres between people not in your regular staffing, unless they are from the same ‘social bubble’.
5. Follow ‘social distancing’ as per the Government’s advice.
6. Consider who you are working with who may be more vulnerable. If your activity could potentially involve close contact with vulnerable people, please discuss with a safety advisor before your deployment.
After the deployment
- Follow the Covid-19 Risk assessment.
- All client information will be kept for 14 days, therefore, if a member of staff results in displaying the symptoms that are associated with contracting the virus or have proven positive for the virus, we can inform the client that they could have potentially been in contact with it.